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MONROE BRAKES™ TECHNICAL SUPPORT

TECHNICAL SUPPORT

Motorist Assurance Program (MAP) Standards of Service

Hoses

Condition Code Procedure
Attaching hardware broken A Require repair or replacement of hardware
Attaching hardware missing C Require replacement of hardware
Attaching hardware not functioning A Require repair or replacement of hardware
Blistered B Require replacement
Fitting threads damaged A Require repair or replacement
Fitting threads stripped (threads missing) A Require replacement
Incorrectly secured B Require repair
Inner fabric (webbing) cut B Require replacement
Leaking A Require replacement
Missing C Require replacement
Outer covering is cracked to the extent that inner fabric of hose is visible B Require replacement
Restricted A Require replacement
Routed incorrectly B Require repair

Legend

A Part no longer performs intended purpose
B Part does not meet a design specification (regardless of performance)
C Part is missing
1 Part is close to the end of its useful life (just above discard specifications, or weak; failure likely to occur soon, etc.)
2 To address a customer need, convenience, or request (to stiffen ride, enhance performance, eliminate noise, etc.)
3 To comply with maintenance recommended by the vehicle’s Original Equipment Manufacturer (OEM)
4 Technician’s recommendation based on substantial and informed experience